FAQ's

I work in small, one-of-a-kind batches. I spend several weeks in the studio creating a collection, then "drop" the entire batch at once. The best way to get a piece is to join the Wildfarm List—(/coming-soon-03)I’ll email you the exact date and time the shop opens.

If you see empty shelves, it means the last collection has sold out. I'm currently back in the wool shed prepping the next batch.

To keep things fair for everyone on the Wildfarm List, I don't take reserves or pre-orders. Everything is first-come, first-served when the shop doors open.

I ship all orders on the Monday & Tuesday following a Shop Drop. I use USPS, and you’ll receive a tracking number as soon as your wool is on its way.

Yes! If you live in or near Port Orchard, WA, you can select "Local Pickup" at checkout to skip the shipping fees. We can coordinate a pickup time that works for both of us.

Unless labeled as "raw", all wool from the Pygora Seven and Blodwyn the Suri Llama is skirted, washed, and processed by hand here at the cottage. Because it’s a natural farm product, you might occasionally find a tiny bit of "VM" (vegetable matter/hay) tucked in—that’s just a reminder of the happy animals it came from!

This depends on the product. In the shop, all fibers are labeled as raw or washed. With all, natural animal fibers, you might occasionally find a tiny bit of "VM" (vegetable matter/hay) tucked in—that’s just a reminder of the happy animals it came from!

I can't offer refunds or exchanges. If I’ve sent the wrong item or if there’s a genuine oversight on my part, please let me know within 7 days of your package arriving. Send me a quick note and a photo, and I’ll do whatever I can to make it right.